Ohio Pools & Spas

Ohio Pools & Spas

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Akron-Canton: 330-494-7755

Mayfield: 440-442-2775

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Akron-Canton: 330-494-7755

Mayfield: 440-442-2775

Hot Tubs
- Hot TubsShop By Brand
  - Shop By BrandHot Spring® Spas
  - Freeflow Spas
- Shop By Collection
  - Shop By CollectionHighlife® Collection
  - Limelight® Collection
  - Hot Spot® Collection
  - Freeflow Premier Series
  - Freeflow Sport Series
  - Pre-Owned Hot Tubs
  - Financing
  - Hot Tub Rental
- Shop By Size
  - Shop By Size1-3 Seats
  - 4-5 Seats
  - 6-8+ Seats
  - Shop By Price
  - $$$$
  - $$$
  - $$
  - $
- Accessories
  - AccessoriesHot Spring® Spas Accessories
  - Freeflow® Spas Accessories
  - Covana Covers
  - SmarTop Covers
  - Water Care
- Hot Tubs 101
- Pre-Owned Hot Tubs
- Financing
- Hot Tub Rental
Swim Spas
- Swim SpasShop By Collection
  - Shop By CollectionEndless Pools Fitness Systems
  - SwimCross Exercise Systems
  - RecSport Recreation Systems
  - Fastlane® Series
  - Financing
- Shop By Price
  - Shop By Price$$$$
  - $$$
- Shop Accessories
  - Shop AccessoriesEndless Pools® Accessories
  - Swim Spa Steps
  - Covers & Lifters
  - Covana Covers
  - Robotic Pool Cleaners
- The Endless Pools Difference
  - The Endless Pools DifferenceFind Your Perfect Swim Spa
  - Swim Spa Pricing Guide
  - Aquatic Fitness Videos
  - Benefits of Night Swimming
  - Installation Gallery
  - Test Swim
  - Take a Virtual Tour
Saunas
- SaunasMost Popular
  - Most PopularNorthStar Indoor Saunas
  - Leisurecraft Saunas
  - Hallmark Saunas
  - S-Series
  - Financing
  - Brochures
- Shop By Collection
  - Shop By CollectionNorthStar Free-Standing Saunas
  - Hallmark Saunas
  - Infrared Saunas
  - InfraSauna
  - More Under Sauna
  - Health Benefits of Sauna
  - Saunas 101
  - Sauna Pricing Guide
  - Finnleo Guides, Manuals & Warranties
  - Find Your Perfect Sauna
- Shop By Style
  - Shop By StyleTraditional Saunas
  - Outdoor Traditional Sauna Rooms
  - Indoor Sauna Rooms
- Shop By Size
  - Shop By Size1-2 Person
  - 3-4 Person
  - 5+ Person
Services
- ServicesHome Auto Ship Program
- Hot Tub Service
- Pool Services
- Swim Spa Services
- Sauna Services
- Hot Tub Rental
- Water Analysis
- Home Consultation
- Test Soak
- Trade-Ins
E-Store
Specials

Hot Tubs
- Hot TubsShop By Brand
  - Shop By BrandHot Spring® Spas
  - Freeflow Spas
- Shop By Collection
  - Shop By CollectionHighlife® Collection
  - Limelight® Collection
  - Hot Spot® Collection
  - Freeflow Premier Series
  - Freeflow Sport Series
  - Pre-Owned Hot Tubs
  - Financing
  - Hot Tub Rental
- Shop By Size
  - Shop By Size1-3 Seats
  - 4-5 Seats
  - 6-8+ Seats
  - Shop By Price
  - $$$$
  - $$$
  - $$
  - $
- Accessories
  - AccessoriesHot Spring® Spas Accessories
  - Freeflow® Spas Accessories
  - Covana Covers
  - SmarTop Covers
  - Water Care
- Hot Tubs 101
- Pre-Owned Hot Tubs
- Financing
- Hot Tub Rental
Swim Spas
- Swim SpasShop By Collection
  - Shop By CollectionEndless Pools Fitness Systems
  - SwimCross Exercise Systems
  - RecSport Recreation Systems
  - Fastlane® Series
  - Financing
- Shop By Price
  - Shop By Price$$$$
  - $$$
- Shop Accessories
  - Shop AccessoriesEndless Pools® Accessories
  - Swim Spa Steps
  - Covers & Lifters
  - Covana Covers
  - Robotic Pool Cleaners
- The Endless Pools Difference
  - The Endless Pools DifferenceFind Your Perfect Swim Spa
  - Swim Spa Pricing Guide
  - Aquatic Fitness Videos
  - Benefits of Night Swimming
  - Installation Gallery
  - Test Swim
  - Take a Virtual Tour
Saunas
- SaunasMost Popular
  - Most PopularNorthStar Indoor Saunas
  - Leisurecraft Saunas
  - Hallmark Saunas
  - S-Series
  - Financing
  - Brochures
- Shop By Collection
  - Shop By CollectionNorthStar Free-Standing Saunas
  - Hallmark Saunas
  - Infrared Saunas
  - InfraSauna
  - More Under Sauna
  - Health Benefits of Sauna
  - Saunas 101
  - Sauna Pricing Guide
  - Finnleo Guides, Manuals & Warranties
  - Find Your Perfect Sauna
- Shop By Style
  - Shop By StyleTraditional Saunas
  - Outdoor Traditional Sauna Rooms
  - Indoor Sauna Rooms
- Shop By Size
  - Shop By Size1-2 Person
  - 3-4 Person
  - 5+ Person
Services
- ServicesHome Auto Ship Program
- Hot Tub Service
- Pool Services
- Swim Spa Services
- Sauna Services
- Hot Tub Rental
- Water Analysis
- Home Consultation
- Test Soak
- Trade-Ins
E-Store
Specials

Join the Team!
About Us
Pricing
- PricingHot Tub Pricing
- Endless Pools Pricing
- Finnleo Sauna Pricing
- Get Financing
Brochures
- BrochuresHot Spring Spas
- Endless Pools
- Finnleo Saunas
Blog
Cart

Search for:

Pre-Delivery Form

Please take a few moments to fill out the Pre-Delivery Form

Step 1 of 5

20%

Please note that this form requires images and information about your purchase. We recommend having your purchase receipt on hand and the following photos ready to submit: any obstacles to delivery, photos of surface we will travel over, and photos of the surface where we will install.

Name(Required)

First Last

Email(Required)

Phone(Required)

Address(Required)

Street Address City State ZIP Code

Which store did you purchase from?(Required)

Which product did you purchase?(Required)

Make/Model/Color(s)

Will we be removing an existing hot tub, swim spa, or sauna?(Required)

Yes

No

What is the brand, model, or dimensions of the existing unit?(Required)

What is the best day(s) of the week to schedule your delivery? (Mark all that apply)(Required)

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Please note that while we do our best to accommodate our customer's schedules, we cannot guarantee availability of all dates. Operations will contact you to discuss.

Please take a moment to walk the path that our installation crew will take when they deliver your new product. Make note of anything that may be an obstacle during delivery. Please check all that apply.(Required)

Air Conditioner

Gas/Electric/Water Meter

Gate (please include measurements below)

Hill or Incline (please include lengths of hills below)

Low-Hanging Eaves

Stairs or Steps (please include number of steps below)

Deck

Other (please describe in detail below)

None of the Above

We are unable to deliver spas up flights of stairs. 2nd story or higher decks generally require a crane service. Please note that failure to disclose obstructions or obstacles could result in rescheduled and delayed delivery. We ask that if you have any obstacles to delivery that you include photos.

Please describe any obstacles to delivery (gate measurements, number of steps, etc.)(Required)

Please include images of any obstacles to delivery.(Required)

Drop files here or

Max. file size: 256 MB.

On what type of surface will the product travel over when delivered?(Required)

Please include photos of the surface we will travel over below.(Required)

Drop files here or

Max. file size: 256 MB.

On which type of surface is your product to be installed?(Required)

For Decks - Please list height and if railing will be removed(Required)

Please submit pictures of surface and hot tub installation site:(Required)

Drop files here or

Max. file size: 256 MB.

Will a crane be necessary? (Crane Services are not included in delivery)(Required)

Yes

No

If known, which crane company will you use?

What is the approximate distance from parking to installation site?(Required)

Where should we park our delivery vehicle?(Required)

Looking from the street, which side of the home will we go around?(Required)

We are not licensed to perform any type of electrical work. This includes, but is not limited to, running wires or conduit, installing GFCI breakers or breaker boxes. By selecting "Yes, I Agree," you state that you understand and agree to these terms.(Required)

Yes, I agree

No, I disagree

Is there an electrical conduit sticking up in the spa delivery area? If so, what is the location?(Required)

Will the hot tub be hooked up to 220 volt or 110 volt service?(Required)

If known, who will perform your electrical work?

Is there anything else you feel we should know?

The delivery service does NOT include the shimming or leveling of your spa/hot tub. It is the customer's responsibility to have the surface prepared for delivery.(Required)

I agree.

The delivery service does NOT include the removal of gates, fences, or other obstructions. If necessary, it is the customer's responsibility to have this done prior to delivery. (If the gate or fence is not passable upon arrival and we have to wait or make a return trip, additional charges will apply.)(Required)

I agree.

The delivery service does not include significant alterations to landscaping (removal or relocation of large rocks or boulders, removal of shrubs, removal of trees, etc.). It is the customer's responsibility to have a path cleared prior to delivery. (If the pathway is not cleared upon arrival and we have to wait or make a return trip, additional charges will apply.)(Required)

I agree.

It's very important to walk the path for delivery and make sure there is ample space above and thru gates and steps. General rule of thumb is 8' above and 40" wide. Delivery includes placing spa in position and installing accessories. The crew can answer basic questions for setting up and caring for your new spa. Your owner's manual is a great source for product information and maintenance instructions. If you would like a full virtual start-up service performed by one of our hot tub experts, please call our office.(Required)

I agree.

I understand that Hot Tubs, Swim Spas, & Saunas, as well as all equipment used for delivery and installation are large and extremely heavy. I do hereby release Ohio Pools & Spas and all of its employees or affiliates, of any liability related to any damages that may be sustained to the above stated property; items to include, but are not limited to; landscaping, decks, fencing, flooring, doors, drywall or stairs.(Required)

I agree.

I agree to all terms of delivery and installation disclosed in this form, and I assert that all information that I disclosed in this form is accurate to the best of my knowledge.(Required)

I agree.

I understand that my balance must be paid in full prior to scheduling.(Required)

I agree.

Is it ok to text delivery updates and notifications?(Required)

Yes, you can text me.

No, please do not text me.

Thank you for taking the time to fill the form out. If your spa has been ordered please allow 4-6 weeks for us to receive. We will contact you once it arrives. If your spa is in stock please submit this form and contact Delivery Operations to schedule delivery. If you have any issues with completing the form, please do not hesitate to contact us.

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Locations

North Canton Showroom
& Service Center

6815 NW Whipple Ave.
North Canton, OH 44720

Show Hours

Mon - Fri : 10 am to 7 pm
Sat: 10 am to 6 pm
Sun: By Appointment

Mayfield Heights Showroom

5826 Mayfield Rd.
Mayfield Heights, OH 44124

Show Hours

Mon - Fri : 10 am to 7 pm
Sat: 10 am to 6 pm
Sun: By Appointment

Avon Showroom NOW OPEN!

1061 Center Rd.
Avon, Ohio 44011

Show Hours

Mon - Fri : 10 am to 7 pm
Sat: 10 am to 6 pm
Sun: 11 am to 4 pm

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