"I felt we got a fair deal on a higher end Hot Spring Pulse hot tub. The salesman Jim at the Mayfield store was very knowledgeable without being high pressure. The installer Austin managed the delivery and installation well. He even drained the tub and called back a couple of the movers when I discovered that the tub was not placed squarely on the patio. He walked my wife through the process of maintaining the hot tub before he left." — Tim K